You’re invited to attend an exclusive Microsoft event designed to connect enterprise customers with leading Independent Software Vendors (ISVs). Following an information session with Lolo Schrimpton, Gabriel d’Oliviera, Tapuwa Machiri, and Ncumisa Qaba, we’re pleased to confirm that this in-person ISV demo day will take place at the Microsoft Office in Cape Town on 28 August 2025 starting at 12:00 PM.
This live, in-person event brings together innovative ISVs and Microsoft Account Executives with customers to address real-world business needs through targeted solution demos and meaningful conversations.
Why Attend?
- Discover cutting-edge solutions tailored to your industry challenges
- Engage directly with Microsoft ISV Partners who understand enterprise requirements
- Share your business needs and explore how technology can drive outcomes
- Connect with Microsoft Account Executives and network with peers in your sector
Join us to explore solutions that align with your goals and shape future partnerships.
Event Details:
Address: Mowbray Golf Park, 3 Engen House, Raapenberg Rd, 7700 Cape Town
Date: Thursday, 28 August 2025
Time: 12:00 PM – 4:30 PM
Look forward to discovering new solutions from leading Solution Providers.
Retail Sector
Scalable, Intelligent Solutions for Modern Business Challenges
Intelligent Business Operations & Digital Transformation
We deliver end-to-end business solutions designed to enhance operational efficiency through process automation, real-time data insights, and integrated workflow management. Our offerings support digital transformation across industries—especially in retail—by simplifying complex strategies and accelerating execution. Clients benefit from streamlined operations, faster implementation, and significantly lower costs compared to traditional ERP solutions.
AI-Powered Workflows & Co-Pilot Integration
Our latest solutions harness the power of AI agents and large language models (LLMs) to transform how teams interact with business data. By integrating seamlessly into platforms like Microsoft Co-pilot, our tools enable natural language interaction with operational data, reducing the need for extensive user training. Clients can experience full transactional capabilities, automation, and insight delivery—right within their familiar work environment.
Marketplace Availability & Procurement Flexibility
All solutions are available via the Microsoft Azure Commercial Marketplace (MACC), making procurement simple for enterprise clients. This also ensures compatibility with your existing Microsoft ecosystem and enables budget-friendly acquisition through committed cloud spend.
AI Virtual Agents for Scalable Customer Experience Automation
We offer AI-powered Virtual Agents designed to automate structured, rule-based customer service interactions—across both voice and chat channels. These agents handle routine, high-volume queries without human intervention, helping businesses reduce operational costs, improve response times, and deliver consistent 24/7 support.
Our solutions are particularly effective in scenarios such as billing inquiries, order tracking, troubleshooting, returns and refunds, and general account support. Built on Microsoft Azure and powered by Microsoft Cognitive Services, our Virtual Agent as a Service offering is fully scalable, secure, and easy to deploy.
For organisations looking to modernise their customer service while managing fluctuating demand, our automation solutions provide a cost-effective and intelligent alternative to expanding human agent capacity.
AI-Driven Contract Intelligence & Compliance
Our contract automation solution transforms static supplier, lease, and service agreements into structured, actionable insights tailored for the fast-paced retail environment. Powered by a proprietary AI engine, it delivers clause-level precision—going beyond generic language models to identify and track key commercial terms, volume discounts, renewal clauses, and service-level commitments.
Retailers gain full visibility into their contractual obligations and risks across suppliers, landlords, and logistics partners. The system enables proactive management of agreements, accelerates execution timelines, and helps reduce revenue leakage from missed terms or delays.
Hosted on Microsoft Azure and trusted by enterprise clients, this solution supports compliance, simplifies audits, and empowers teams to manage high volumes of contracts efficiently.
Context-Aware Customer Engagement Across Channels
Our engagement platform helps businesses connect with customers in a more personalised and timely way. By tracking user behaviour and context across digital channels, we enable real-time, targeted interactions using AI-driven agents. These intelligent touchpoints meet customers exactly where they are—improving satisfaction, driving conversions, and streamlining support.
Whether it’s sales, service, or retention, our solutions ensure that engagement is proactive, relevant, and consistent across the entire customer journey.
Email Security & Brand Protection for Trusted Communication
We help businesses safeguard their outbound email communication—essential for customer engagement, transactional messaging, and loyalty programmes. By implementing email authentication standards such as DMARC, SPF, and DKIM, our solution prevents spoofing and impersonation, ensuring only verified messages reach your customers.
This enhances brand trust, protects revenue streams, and improves email deliverability—all key pillars in driving secure digital transformation. It also reduces the risk of fraud and data breaches, helping organisations operate confidently in today’s digital landscape.
AI-Driven Retail Intelligence & Cloud Modernisation
We deliver comprehensive AI-powered solutions that help businesses unlock new revenue opportunities, enhance customer experiences, and make smarter, data-driven decisions. Our offerings are designed to support the entire retail value chain, from intelligent forecasting and personalisation to automated operations.
In addition to front-end innovation, we assist organisations with modernising legacy systems—seamlessly migrating core infrastructure from mainframe to cloud. With a strong foundation in ICT and industry-specific expertise, we serve as a trusted partner in every phase of your digital transformation journey.
AI-Powered Conversational Ecommerce for Seamless Customer Journeys
Our AI-driven conversational ecommerce platform enables retailers to fully digitalise customer engagement across the entire buying journey. From lead generation and product discovery to checkout and delivery tracking, customers enjoy a seamless, end-to-end shopping experience entirely within their preferred chat apps like WhatsApp, RCS, Apple Messages, and more.
Smart Project and Portfolio Management for Agile and Waterfall Teams
We offer a project and portfolio management solution that enables PMOs and IT teams to automate the delivery of projects, programs, and portfolios using both agile and waterfall methodologies. With built-in reporting, teams can easily track performance, risks, and issues across initiatives.
The platform supports portfolio prioritisation, OKRs, timesheet tracking, and resource management—giving visibility into capacity and availability. Equipped with AI capabilities and Co-pilot integration, it enhances decision-making and streamlines project execution at scale.
ESG Intelligence Platform for Retail Property Portfolios
Our AI-powered ESG platform enables property investors and retail asset managers to digitise sustainability operations and unlock real-time environmental intelligence. Retail centres face growing energy demands, water usage, and ESG compliance pressures. This solution consolidates siloed utility, asset, and equipment data into a single intelligent dashboard—delivering instant insights, anomaly alerts, and automated ESG reporting.
The platform empowers retail property owners to reduce operational inefficiencies, drive cost savings, and strengthen stakeholder trust through transparent, audit-ready reporting. With enhanced tenant engagement and measurable impact, sustainability becomes a key driver of long-term business value.
FSI Sector
Scalable, Intelligent Solutions for Modern Business Challenges
Intelligent Operations & Digital Transformation for Financial Services
We deliver end-to-end digital solutions designed to optimise operational efficiency across banks, insurers, and financial institutions. From process automation and regulatory compliance to customer onboarding and data transparency, our tools enable organisations to modernise legacy systems and accelerate digital transformation. Clients benefit from faster time-to-value, simplified workflows, and significantly lower costs compared to traditional core system upgrades.
AI-Powered Workflows & Co-Pilot Integration
Our latest innovations leverage AI agents and large language models (LLMs) to enhance how financial teams interact with data and manage operations. Integrated with Microsoft Co-Pilot, these tools enable natural language commands to drive reporting, compliance checks, risk analysis, and service automation—reducing manual effort and improving decision accuracy across finance, risk, and operations teams.
Marketplace Availability & Procurement Flexibility
All solutions are available through the Microsoft Azure Commercial Marketplace (MACC), streamlining procurement for financial services organisations. With built-in alignment to Microsoft’s security and compliance standards, clients can deploy our solutions faster while taking advantage of committed cloud spend—maximising value within their existing ecosystem.
Regulated Industry CX Automation with AI Agents
We specialise in deploying AI Agents that automate voice and chat conversations within highly regulated, rule-based environments. Designed for process-driven customer interactions, our solutions ensure trusted, context-aware automation that adheres to compliance requirements—proven by real-world performance.
Key use cases include intelligent call triaging (AI-powered IVR), status queries for accounts or claims, authorisation processes, fraud and payment resolution, troubleshooting, and more. Our AI Agents reduce the cost per interaction while enabling instant scalability, 24/7 support across channels, and consistent service quality—eliminating the need to train large human teams.
Think of us as your digital BPO partner—optimising high-volume contact centre operations with fully automated, secure, and compliant customer conversations. We’re ready to collaborate with your digital contact centre and Power Platform teams to deliver end-to-end CX transformation.
AI-Driven Contract Intelligence & Compliance
Our contract automation solution transforms static financial and commercial agreements into structured, auditable data assets. Designed to meet the rigorous compliance, regulatory, and risk management demands of the financial services sector, the platform leverages a proprietary AI engine to deliver clause-level precision—surpassing the capabilities of generic language models.
It automatically extracts and tracks key terms, regulatory obligations, SLAs, and risk exposure across high-volume agreements such as loan contracts, service-level agreements, investment mandates, and outsourcing contracts. This enables financial institutions to proactively manage risk, reduce revenue leakage, and accelerate contract execution with full traceability.
Hosted securely on Microsoft Azure and aligned to financial compliance standards, this enterprise-grade solution ensures improved governance, reduced manual effort, and faster time-to-value—empowering legal, compliance, and procurement teams to operate at scale with confidence.
Customer Journey Management for Financial Services
Our journey management platform provides financial institutions with a comprehensive, real-time view of customer interactions across all digital and physical touchpoints. By integrating behavioural data with sentiment analysis, organisations can uncover key emotional drivers, identify friction points, and deploy targeted interventions to enhance customer retention and conversion.
This approach enables faster resolution of service issues, smoother onboarding processes, lower churn rates, and increased cross-selling opportunities—all without the need for extensive development resources. The outcome is a connected, insight-driven customer experience that builds trust and delivers measurable business impact in a highly competitive financial sector.
Secure Email Compliance for Financial Services
Our solution helps banks, insurers, and financial services organisations meet stringent regulatory and security standards by securing email domains through DMARC, SPF, and DKIM protocols. These technologies prevent impersonation and phishing attacks, addressing compliance requirements under POPIA, FSCA, PCI DSS, and other global frameworks.
By safeguarding customers against fraud and boosting email trust and deliverability, we enable secure digital communication for online banking, policy updates, claims processing, and more. The platform is fully managed, scalable, and built to meet the high-assurance needs of the financial sector.
Comprehensive Identity Security for Hybrid Environments
Our advanced identity security platform protects all identity types—human and machine—across cloud and on-premises systems. Leveraging Runtime Access Protection technology, it extends beyond traditional IAM solutions to detect threats, enforce granular access policies, and secure privileged and non-human accounts without requiring infrastructure changes.
Trusted globally by hundreds of organisations, this platform closes critical gaps in identity defense to strengthen your cybersecurity posture across diverse IT environments.
AI-Driven Retail Intelligence & Cloud Modernisation
We deliver comprehensive AI-powered solutions that help businesses unlock new revenue opportunities, enhance customer experiences, and make smarter, data-driven decisions. Our offerings are designed to support the entire retail value chain, from intelligent forecasting and personalisation to automated operations.
In addition to front-end innovation, we assist organisations with modernising legacy systems—seamlessly migrating core infrastructure from mainframe to cloud. With a strong foundation in ICT and industry-specific expertise, we serve as a trusted partner in every phase of your digital transformation journey.
AI Conversational Banking for End-to-End Digital Customer Journeys
Our AI-powered conversational banking platform enables financial institutions to offer fully digital experiences to their customers. Covering everything from lead generation and service procurement to customer support, banks and insurers can deliver seamless, end-to-end journeys over customers’ preferred channels such as WhatsApp, RCS, Apple Messages, and more.
Smart Project and Portfolio Management for Agile and Waterfall Teams
We offer a project and portfolio management solution that enables PMOs and IT teams to automate the delivery of projects, programs, and portfolios using both agile and waterfall methodologies. With built-in reporting, teams can easily track performance, risks, and issues across initiatives.
The platform supports portfolio prioritisation, OKRs, timesheet tracking, and resource management—giving visibility into capacity and availability. Equipped with AI capabilities and Co-pilot integration, it enhances decision-making and streamlines project execution at scale.
Field Agent Performance & Location Intelligence for Insurance Providers
Our platform enables insurance companies to track and optimise field agent performance in real time, using advanced location intelligence and operational analytics. By digitising field activities and integrating location-based data, insurers gain greater visibility into agent routes, time-on-site, customer interactions, and regional uptake trends.
With built-in GPS tracking, task logging, and real-time alerts, the system helps managers assess agent productivity, identify coverage gaps, and allocate resources more efficiently. Automated reporting supports regulatory compliance, while performance insights drive improvements in customer engagement and policy uptake.
This solution empowers insurers to move from manual oversight to data-driven field operations—enhancing productivity, reducing operational inefficiencies, and improving service delivery across sales and claims networks.
Identity Security Platform
Comprehensive Protection Across Every Identity
We deliver a unified identity security platform that protects every dimension of identity—human, machine, cloud, and on-premises. Our solution bridges gaps left by traditional siloed IAM tools to secure all access points without disrupting existing systems.
Runtime Access Protection with Zero Disruption
Our proprietary Runtime Access Protection technology integrates seamlessly with your current identity infrastructure, safeguarding privileged accounts, service accounts, AI agents, and more—without requiring changes or downtime.
Always-On Security Across Environments
Protect your entire IAM ecosystem continuously, preventing attacks before they start. Our platform extends protection to systems no other solution can cover, enabling faster threat detection and response.
Trusted by Over 1,000 Organisations Worldwide
Available through Microsoft Azure Commercial Marketplace, our solution meets stringent security and compliance standards, allowing rapid deployment and procurement flexibility.
Local & Provincial Government Sector
Scalable, Intelligent Solutions for Modern Business Challenges
Modern Government Operations & Digital Transformation
We deliver integrated digital solutions tailored to the needs of local and provincial government. Our platform enhances public sector efficiency through automated workflows, real-time data access, and simplified interdepartmental collaboration. By streamlining service delivery, modernising legacy systems, and improving transparency, government institutions can deliver better outcomes to citizens—faster and more cost-effectively.
AI-Powered Workflows & Co-Pilot Integration
Our latest tools incorporate AI agents and large language models (LLMs) to transform how government teams access and manage operational data. Integrated with Microsoft Co-Pilot, officials can use natural language prompts to perform tasks, generate reports, and analyse data without needing specialised training. This enables greater productivity in departments such as service delivery, finance, infrastructure, and human settlements.
Marketplace Availability & Procurement Flexibility
All solutions are available via the Microsoft Azure Commercial Marketplace (MACC), streamlining procurement and enabling compliance with national ICT frameworks. This approach supports transparent budgeting, allows spend alignment with existing cloud commitments, and ensures interoperability within the Microsoft ecosystem already adopted by many public sector bodies.
Scalable Virtual Agent as a Service for Efficient Customer Support
We offer a Virtual Agent as a Service solution that automates high-volume inbound voice and chat interactions at scale. Hosted on Azure and integrated with Microsoft Cognitive Services, our agents handle tasks such as call triaging, appointment scheduling, billing and payment queries, troubleshooting, and payment arrangements.
Our proven experience includes automating voice services for a UK council, managing council tax inquiries and improving accessibility. This solution supports departments with large customer service centres by effectively handling peak call volumes, spiking demands, and after-hours support—delivering cost savings and improved customer experiences.
AI-Driven Contract Intelligence & Compliance
Our contract automation solution transforms static government agreements into structured, actionable insights—supporting transparency, accountability, and operational efficiency. Powered by a proprietary AI engine, it delivers clause-level precision tailored to public sector needs, far surpassing the capabilities of generic language models.
The system automatically identifies and monitors key terms, service obligations, deadlines, and compliance risks across contracts such as public-private partnerships, procurement agreements, grant disbursements, and intergovernmental MOUs. This enables departments to maintain oversight, reduce administrative delays, and ensure contractual compliance throughout the lifecycle.
Hosted on Microsoft Azure and aligned to government security standards, the solution empowers officials to streamline contract management, reduce revenue loss, and enhance governance—while supporting audit readiness and citizen service delivery.
Context-Aware Customer Engagement Across Channels
Our engagement platform helps businesses connect with customers in a more personalised and timely way. By tracking user behaviour and context across digital channels, we enable real-time, targeted interactions using AI-driven agents. These intelligent touchpoints meet customers exactly where they are—improving satisfaction, driving conversions, and streamlining support.
Whether it’s sales, service, or retention, our solutions ensure that engagement is proactive, relevant, and consistent across the entire customer journey.
Secure Email Solutions for Government Trust and Digital Services
We help local and provincial governments modernise their communication by securing email channels. Through implementing and managing DMARC, SPF, and DKIM protocols, we prevent spoofing and protect citizens from impersonation attacks.
This builds trust in official government emails, supports secure digital service delivery, and encourages greater citizen engagement. Our scalable, easy-to-adopt platform aligns with the unique needs of public sector organisations across departments.
Smart Project and Portfolio Management for Agile and Waterfall Teams
We offer a project and portfolio management solution that enables PMOs and IT teams to automate the delivery of projects, programs, and portfolios using both agile and waterfall methodologies. With built-in reporting, teams can easily track performance, risks, and issues across initiatives.
The platform supports portfolio prioritisation, OKRs, timesheet tracking, and resource management—giving visibility into capacity and availability. Equipped with AI capabilities and Co-pilot integration, it enhances decision-making and streamlines project execution at scale.
Smart Infrastructure Monitoring for Local & Provincial Government
Our real-time operational intelligence platform supports public sector modernisation by enhancing oversight across critical infrastructure and service delivery sites. For municipalities and provincial departments managing high-value assets—such as water treatment plants, waste sites, logistics hubs, and energy facilities—the platform unifies siloed systems into a single intelligent view.
It enables teams to monitor equipment, fleets, and site security with real-time GPS tracking, automated task logging, and compliance dashboards. Incident response times are reduced through alert automation and control room integration, while built-in tools assist with OH&S, POPIA, and environmental reporting.
This solution empowers local and provincial entities to shift from reactive to predictive operations—improving service delivery, supporting ESG targets, and ensuring safer, cleaner infrastructure.