Mastering AI Solutions for Customer Success

Understand When to Buy, Build-with, or Build AI Solutions to Meet Customer Requirements

Mastering AI Solutions for Customer Success

Join our exclusive webinar series starting on 30 January 2025, presented by Lee-Anne James, Data & AI Lead at Microsoft Africa, and featuring Konstantinos Gkovedaros, Partner Development Advisor at Microsoft. In this session, industry specialists will guide you through the intricacies of understanding your customers’ AI needs.

Learn how to make informed decisions as we guide you through the following options:

Buy: Understand when it’s the right time to purchase an AI solution to meet your customer’s needs.
Build-With: Discover when to collaborate with an existing AI solution to address your customer’s requirements effectively.
Build: Determine when building a custom AI solution is the best approach for your customer.

We’ll also help you identify and avoid common pitfalls encountered by others on their AI journeys.

Don’t miss this opportunity to enhance your AI strategy and drive customer success!

Lee-Anne James

Data & AI Lead – Microsoft, Africa

Konstantinos Gkovedaros

Partner Development Advisor, Microsoft

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